Frequently
Asked Questions

Browse our responses to some of the most frequently asked questions below. For any additional inquiries, simply give us a call at 631-628-7000 or send us an email at info@npthotel.com, and we’ll be happy to help.
Our Front Desk Agents, will be happy to assist you with a wide range of services and experiences during your stay. Please phone our hotel at 631-628-7000 or email frontdesk@npthotel.com
Unfortunately, we do not currently offer shuttle service. However, we're happy to help you arrange transportation during your stay. Our front desk team can recommend local car rental services in the area. Please don't hesitate to contact us if you need any assistance planning your arrival or getting around — we want to make your stay as comfortable as possible!
We cannot accommodate pets at our hotel. However, service dogs with service papers, leashes, and service vests are welcome; please let us know ahead of time if you are bringing a service dog. We highly recommend North Shore Animal Center, located a mile from our hotel, if you want to board your dog overnight. We would be happy to put you in touch with their staff to make arrangements.
Yes, there is a guest elevator located in the hotel lobby that accesses all floors.
We are a family-friendly property. You must be 21yrs or older to register and check in to the hotel.
We offer complimentary high-speed Wi-Fi to all hotel guests.
Smoking or vaping of any kind is prohibited on the property at all times.
We are delighted to store your luggage; however, capacity may be limited at certain times of the day. Thank you for your understanding.
The hotel does not have a swimming pool.
While we don't have a gym or health club on-site, we've got you covered! We can arrange access to Gold's Gym, located approximately 1 mile from the hotel, for a daily fee of $10. If yoga is more your style, Yoga Blue is conveniently located just up the road from us. Please speak with our front desk team and they'll be happy to get everything set up for you. We look forward to keeping you active during your stay!
Contact our Guest Service Agent at the front desk at 631-628-7000.
Our phone number is 631-628-7000.
The John W. Engeman Theater is affiliated with the hotel, and our Guest Service Agent will assist you with tickets. You can also visit the website to learn more. LEARN MORE.
